We have a withdrawal processing time of up to 24 hours. Once a withdrawal has been successfully processed and released from our end, a time period will apply depending on the payment method used, these can be seen below:
• Bank Transfer: 2-5 banking days.
• Visa/Mastercard: 2-5 banking days.
• Luxon & INTERAC® eTransfer : 3 hours - 24 hours.
• MuchBetter: Immediately to most larger banks and 1-3 banking days to others. The expected processing time will be displayed when you request your withdrawal.
You will always receive a confirmation e-mail once the withdrawal has been processed from our end. If your withdrawal has been processed for more than 24 hours, please contact our Customer Support Team to check on the progress.
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