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  • In live table games, what happens if the dealer makes a mistake?

    In the unlikely event where the dealer makes a mistake within a game, the game round will be temporarily paused and the round will be reviewed. You and other players will be notified via chat or by...

  • Is there a withdrawal limit on winnings from no-deposit bonus?

    The maximum limit of what you can withdraw from winnings resulting from the no-deposit bonus is €200 or currency equivalent. When withdrawing €200 or currency equivalent worth of winnings resulting...

  • Does the no-deposit bonus earn loyalty rewards and benefits?

    Players whose account balance consists solely of the no-deposit bonus or resulting winnings cannot use these funds to progress through our loyalty system or earn any of its rewards.

  • Can I enter the site-wide jackpot with the no-deposit bonus?

    Use of an account balance consisting solely of the no-deposit $10 bonus or resulting winnings cannot contribute to the sitewide Jackpot, and so players whose account balance consists solely of the ...

  • I can't login to my account, why?

    Double check that the username/email address and password you entered is correct. The password is case sensitive, so make sure your Caps Lock key is turned off. If you have recently changed your pa...

  • What is "Return to Player"?

    The Return to Player, also abbreviated as "RTP", represents the average amount of money that online slot or casino games pay back (or return) to the player over a long period of time

  • How do I login into my Luckiest Casino account?

    Simply visit our Luckiest website, click "Login" in the top right corner of your screen, and enter your username & password, if you have issues to login please contact support. 

  • Cancelling a Bonus

    Cancelling an active bonus from your account will let you play without any restrictions and withdraw money immediately. Keep in mind that deleting a bonus will remove it from your account and, in m...

  • Bonus Terms

    All bonuses are limited to one per user, IP address, computer device, family, residential address, telephone number, credit or debit card and/or e-payment account, e-mail address, and environments...

  • What is account verification?

    As a regulated online casino, we have a license obligation to confirm your identity and location. This allows us to ensure that you're of legal age to gamble and reside in a location where we can l...