How Do I Close My Account?
We’re sorry to hear you’re considering closing your account, and we’d love the opportunity to understand why. If you’re experiencing any issues, please reach out to us first—we’re here to help with any questions, concerns, or unresolved issues you might have. Our goal is to ensure you have the best possible experience.
If you still wish to proceed with closing your account, here’s how:
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Contact Our Support Team:
- Send an email to our support team at support@luckiest.com with your username and reason for closing your account. Understanding your reasons helps us improve our service and support for all players.
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Verification Process:
- For security, we may ask for some additional information to verify your identity. This ensures that your account is securely closed and that your personal information remains protected.
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Account Closure Confirmation:
- Once we’ve processed your request, you’ll receive a confirmation email letting you know that your account has been successfully closed.
Important Considerations
- Outstanding Withdrawals and Balance: Please complete any pending withdrawals and withdraw any remaining balance before closing your account.
- Reactivation: Once closed, reactivating the account may not be possible. Should you decide to return in the future, you may need to create a new account.
Remember, we’re here to help—if there’s anything we can do to resolve your concerns, please let us know. We’re committed to ensuring you have a smooth and enjoyable experience at Luckiest.com.