At Luckiest.com, we strive to make deposits as smooth as possible, but occasionally a deposit may not go through. If your deposit attempt failed, here are some common reasons and troubleshooting tips to help you get back in the game:
1. Incorrect Deposit Address
- What to Check: Double-check that you copied and pasted the exact deposit address provided by Luckiest.com for the selected cryptocurrency. Using an incorrect address can lead to failed deposits.
- Solution: Return to the Cashier > Deposit section, confirm the deposit address for your chosen currency, and try again.
2. Network Confirmation Delays
- What to Check: Cryptocurrency transactions require network confirmations, which can sometimes take longer due to network congestion or high transaction volume.
- Solution: If the transaction is still pending in your wallet, allow more time for it to be confirmed. You can also check the transaction status on the blockchain to monitor its progress.
3. Unsupported Cryptocurrency
- What to Check: Verify that the cryptocurrency you selected in your wallet matches the one chosen in the Deposit Currency dropdown on Luckiest.com. Using an unsupported currency will prevent the deposit from processing.
- Solution: Ensure you are depositing one of the accepted cryptocurrencies displayed in the dropdown list. If you need clarification, check with our support team.
4. Minimum Deposit Amount Not Met
- What to Check: Some cryptocurrencies have minimum deposit limits. If the amount sent is below this minimum, it may fail or be delayed.
- Solution: Review the minimum deposit requirements for your selected cryptocurrency, and ensure you’re depositing at least the minimum amount required.
5. Network Fees Not Covered
- What to Check: Cryptocurrency transactions often require network fees, and if these are not fully covered, the deposit may fail or be delayed.
- Solution: When making a deposit, make sure your wallet balance can cover both the deposit amount and any network fees.
Important Reminder
Please always double-check the deposit address and currency before sending funds. Unfortunately, deposits made to incorrect addresses or unsupported cryptocurrencies cannot be recovered, and Luckiest.com cannot be held liable for funds sent in error.
If you’re still unsure why your deposit failed or need further assistance, reach out to our support team. We’re here to help you resolve the issue and get back to enjoying your gaming experience on Luckiest.com!