We know how frustrating it can be if your game freezes mid-play, but don’t worry! Our systems are designed to keep your gameplay and winnings safe. Here’s what you can do to troubleshoot and get back to the action:
Troubleshooting Steps:
- Refresh the Game: Simply try refreshing your browser window. In many cases, this will restore your game to where you left off.
- Restart Your Browser: If refreshing doesn’t work, close your browser completely and reopen it. Then navigate back to Luckiest.com and try launching the game again.
- Clear Your Cache and Cookies: Over time, your browser’s cache and cookies can build up and cause performance issues. Clearing them can often fix freezing problems. Check your browser settings to clear cache and cookies, then restart your browser.
- Try a Different Browser or Device: If the issue persists, switching to a different browser (like Chrome, Firefox, or Edge) or trying a different device may help.
Reassurance for Your Gameplay
Rest assured, any game outcomes, features, or winnings are securely saved on our servers. If your game freezes, you won’t lose any progress or winnings—the system keeps track of everything, even if your session is interrupted.
Need Further Assistance?
If you’ve tried the troubleshooting steps and still have an issue, please log a support ticket so we can investigate further. Click here to reach our support team and provide details of the problem. We’re here to ensure you have the best experience possible at Luckiest.com!